Frequently Asked Questions
Everything you need to know about your Dimple Color experience.
Are Dimple Color lenses safe to wear?
Yes, all our lenses are FDA-cleared and manufactured under strict ISO standards. We prioritize eye health by using high-quality, breathable materials to ensure comfort and safety.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Do I need a prescription to order?
Even if you do not require vision correction, we recommend consulting an eye care professional before wearing contact lenses. For prescription lenses, you must provide a valid RX from your optometrist.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Due to the hygienic nature of contact lenses, we cannot accept returns on opened boxes.
How do I care for my reusable lenses?
Always wash your hands before handling lenses. Store them in a clean lens case with fresh multi-purpose solution after every use. Never use tap water or saliva to clean your lenses.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.